We value your trust and are committed to protecting your personal information. This Privacy Policy sets out how we Guwen Consultancy (“Güwen“) collect, store and handle personal information of individuals in accordance with the Personal Data Protection Act 2010 (“PDPA”).
Kindly take some time to read this Privacy Policy to understand how we use the personal information we may collect from you. By providing your personal information to us, you are consenting to this Privacy Policy and the collection, use, access, transfer, storage and processing of your personal information as described in this Privacy Policy.
We appreciate the relationship we have with you as our stakeholder, customer or prospective customer and look forward to your continuous support in the future.
Privacy Policy
PERSONAL DATA PROTECTION POLICY FOR CUSTOMERS / PROSPECTIVE CUSTOMERS
The Personal Data Protection Act 2010 (“PDPA”) aims to regulate the processing of personal information in commercial transaction and to safeguard the interest of individuals. We, Güwen, value and respect your personal information and your privacy. This Personal Data Protection Policy explains how we collect and handle your personal information in accordance with the PDPA.
1. Collection and Source
In the course of your dealings with us, Güwen, you may be requested to provide your personal data (“Personal Data“), to enable us to enter into transactions with you or to communicate with you on the services and/or products related to our business. These may be done through various means, including but not limited to:
(a) our forms whether in electronic or hardcopy format;
(b) any correspondence that we have received from you requesting for information or making any inquiries; and/or
(c) business cards or other information provided to us.
2. Types of Personal Data
Such Personal Data may include, but is not limited to information concerning your name, age, identity card number, passport number, address, email address, gender, date of birth, marital status, occupation, income range, contact information such as telephone, mobile and facsimile number, race, nationality, type of loans applied for in relation to the purchase of property, and information of third parties such as your emergency contact person, tenant, authorised representatives, contractors, lawyers, and financiers, which may be subject to applicable data protection and other similar laws.
3. Purposes of Processing
We process your Personal Data for, amongst others, the following purposes (collectively, “Purpose”):
(a) those purposes provided for in any particular service or product offered by us;
(b) to administer and carry out our customer and prospective customer relationship management procedures including communication;
(c) maintaining our records of our customers and prospective customers and our internal record keeping;
(d) conducting marketing, client profiling and business development activities as well as market research and statistical analysis and customer surveys regarding our projects, products and/or services;
(e) complying with any legal or regulatory requirements and to make the necessary disclosures under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular and/or code which are applicable to us and for the prevention of crime.
4. Disclosures
Generally, we will keep the Personal Data provided to us as confidential. Nevertheless, you consent to the following disclosures (non-exhaustive list) of the Personal Data by us to these classes of third parties which may be located within or outside Malaysia for reasons relating to the Purpose:
(a) information technology (IT) service providers;
(b) data entry service providers;
(c) storage facility providers;
(d) banks and financial institutions;
(e) insurance providers;
(f) any professional advisors and external auditors;
(g) regulatory and governmental authorities in order to comply with statutory and government requirements;
(h) our joint venture and business partners.
5. Access and Correction
You have the right to:
(a) check whether we hold or use the Personal Data and request access to the same;
(b) request that we correct any of the Personal Data that is inaccurate, incomplete or out-of-date;
(c) communicate to us your objection to the use of the Personal Data for marketing purposes;
(d) withdraw, in full or in part, your consent, subject to any applicable legal restrictions, contractual conditions and reasonable time period.
You may request for access to or correction of the Personal Data or limit the processing thereof at any time hereafter by submitting a written request to us via:
Guwen Consultancy 568-3-5, 3rd Floor Kompleks Mutiara 3 1/2 Miles, Jalan Ipoh, 51200 Kuala Lumpur, Wilayah Persekutuan Tel:016-606 7088 Email: general@guwen.com.my
Any inquiries or complaints with respect to your Personal Data should also be channeled to us in this manner.
6. Third party consent
In the event you have provided personal data of third parties (e.g. your emergency contact person, tenant, authorised representatives, contractors, lawyers, financiers) to us, we rely on you to have sufficiently obtained the prior consent of such third parties to allow us to process their personal data in relation to the Purpose.